Privacy Policy
Privacy Policy
Effective Date: 07-2-2025
The Louisville HVAC Company
6220 Winding Stream Dr.
Louisville, KY 40272
Email: louisvillehvaccompany@gmail.com
Phone: 502-365-5299
1. Introduction
At The Louisville HVAC Company (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect personal and non-personal information in the following ways:
Personal Information:
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Name
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Email address
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Phone number
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Address
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Any other information you voluntarily provide via our contact forms, service request forms, or by phone
Non-Personal Information:
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Browser type and version
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IP address
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Pages visited and time spent on site
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Device type and operating system
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Referring websites or sources
3. How We Use Your Information
We use the information we collect for purposes such as:
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Responding to service inquiries or contact requests
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Scheduling HVAC consultations and service appointments
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Sending service updates, promotions, or follow-up communications
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Improving our website functionality and customer experience
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Complying with legal obligations or resolving disputes
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
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Trusted third-party service providers who help us operate our business (e.g., email services, payment processors)
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Government authorities or law enforcement when required by law
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Other parties with your explicit consent
5. Cookies and Tracking Technologies
Our website may use cookies, tracking pixels, and analytics tools (like Google Analytics) to enhance your browsing experience and collect non-personal information about your visit. You can disable cookies in your browser settings.
6. Data Security
We take reasonable measures to protect your information against unauthorized access, disclosure, or loss. However, no internet-based platform is 100% secure. Use our site at your own risk.
7. Your Rights and Choices
You may request to:
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Access or correct your personal information
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Opt-out of marketing communications
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Delete your personal data (where legally permitted)
To exercise any of these rights, please contact us at louisvillehvaccompany@gmail.com or call 502-365-5299.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their policies before providing any personal information.
9. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect information from children. If we become aware of such data being collected, we will delete it promptly.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top of this page. We encourage users to check this page periodically for updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
The Louisville HVAC Company
Email: louisvillehvaccompany@gmail.com
Phone: 502-365-5299
Address: 6220 Winding Stream Dr., Louisville, KY 40272