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Privacy Policy
Effective Date: 07-2-2025
The Louisville HVAC Company
6220 Winding Stream Dr.
Louisville, KY 40272
Email: louisvillehvaccompany@gmail.com
Phone: 502-365-5299
At The Louisville HVAC Company (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the terms of this Privacy Policy.
We may collect personal and non-personal information in the following ways:
Name
Email address
Phone number
Address
Any other information you voluntarily provide via our contact forms, service request forms, or by phone
Browser type and version
IP address
Pages visited and time spent on site
Device type and operating system
Referring websites or sources
We use the information we collect for purposes such as:
Responding to service inquiries or contact requests
Scheduling HVAC consultations and service appointments
Sending service updates, promotions, or follow-up communications
Improving our website functionality and customer experience
Complying with legal obligations or resolving disputes
We do not sell, rent, or trade your personal information. We may share your information with:
Trusted third-party service providers who help us operate our business (e.g., email services, payment processors)
Government authorities or law enforcement when required by law
Other parties with your explicit consent
Our website may use cookies, tracking pixels, and analytics tools (like Google Analytics) to enhance your browsing experience and collect non-personal information about your visit. You can disable cookies in your browser settings.
We take reasonable measures to protect your information against unauthorized access, disclosure, or loss. However, no internet-based platform is 100% secure. Use our site at your own risk.
You may request to:
Access or correct your personal information
Opt-out of marketing communications
Delete your personal data (where legally permitted)
To exercise any of these rights, please contact us at louisvillehvaccompany@gmail.com or call 502-365-5299.
Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their policies before providing any personal information.
Our website and services are not intended for children under the age of 13. We do not knowingly collect information from children. If we become aware of such data being collected, we will delete it promptly.
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top of this page. We encourage users to check this page periodically for updates.
If you have any questions or concerns about this Privacy Policy, please contact:
The Louisville HVAC Company
Email: louisvillehvaccompany@gmail.com
Phone: 502-365-5299
Address: 6220 Winding Stream Dr., Louisville, KY 40272
Louisville HVAC Company provides expert heating, cooling, and air quality services for homes and businesses—offering 24/7 support, no overtime fees, and guaranteed satisfaction across Louisville and Southern Indiana.